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oppej

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Reply with quote  #1 

Hoping somebody can help with this (I'm not optimistic), as I can’t find this fault anywhere in the forum.

My TRF-2100 worked as expected for several years until recently, when problems started - namely extremely slow response to RCU commands. LED on front of unit flashes to show commands have been received, but most selections ether happen extremely slowly or perhaps do not happen (not sure, but can’t watch for 20 mins to find out). For example, TV Service delete takes 5+ minutes and service change similar or worse.

If I remove and replace power source to the machine it initially starts OK, but shortly reverts to the slow response, (although I think they may eventually succeed).

To try to solve this fault, I formatted the HDD, and then updated firmware. System Status has always shown latest firmware version, but I did it anyway. Both were successful, and before a service scan RCU commands work OK within the Settings App. As soon as I do a service scan and operate the RCU, the same problem recurs. Can it be a defective tuner?

Another thing that may be pertinent is that the machine always does the file check at boot (always showing successful).

This is the System Status result (although I suspect it is of little use):

System ID: 35501

Loader Version: 1.02

Device Version: 1.0.0

App Version: TF-NFTP 1.10.00

Last Update: Jan 10 2014

Look forward to any expert thoughts on this.

Thanks

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AQUAR

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Posts: 75
Reply with quote  #2 
Usually a slowdown like the one you describe is a result of the operating system (firmware) being busy trying to complete a task.
The fact that there is a HDD file check every time you boot the PVR suggests that there is some issue with the HDD.

I would take it out and see if controlling the Toppy works fine.
If it does work fine without it then try with another HDD.
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oppej

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Posts: 4
Reply with quote  #3 
Thanks AQUAR,

It seems a shame, but I'm not sure if replacing the HDD is worth the effort. Do you know whether I would be able to put a larger HDD in it? That might make it worthwhile.

Will have a go at removing the HDD and see if it helps. Will post a result.

Thanks for your help
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AQUAR

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Posts: 75
Reply with quote  #4 
No need to remove it physically - just need to pull the power cable to the HDD.

HDD size is dictated by the file system used and the addressable range limits imposed by the firmware.
I don't have this model toppy but you can probably put a larger capacity HDD in it.
I would be surprised if it didn't accept a 1TB HDD, but others here will know for sure.

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oppej

Junior Member
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Posts: 4
Reply with quote  #5 
OK, will first test with HDD power unplugged and report results.
Many thanks once again AQUAR
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IanL-S

Moderator
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Posts: 612
Reply with quote  #6 
When we were doing pre-release beta testing I found the 320gig HDD completely inadequate, so I put in a 1.5 gig Hitachi HDD.

The 2100 is surprising rugged. My engineering sample 2100 was retired to a shelf in the garage; it fell off and was run over and it still worked perfectly to my surprise.

Getting back to the problems - I had a 2400 which exhibited similar behaviour and it ended up being HDD related; I think it was merely corruption of the file system. Not sure if I just took it out and deleted all the portions and then run WD diagnostics or put in a new HDD. However, the problem was solved. It could also be caused by a failing Molex to SATA power cable between the main board and the HDD. workus sell custom Molex to SATA power cable (hid website is here). You could also try forum member fixmydata who has supply of Toppy spare parts.

Ian
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oppej

Junior Member
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Posts: 4
Reply with quote  #7 
Many thanks guys,
Swapped an old 60 gig HDD in and all works well. Doing diagnostics on the 320 gig ex 2110 and looks like it may be cooked.
Will source a reasonably sized and priced HDD now and job will be done.
Cheers
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