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keith_leitch

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Reply with quote  #1 
After listening to Shoutcast nearly every day, my 2460 now only displays this message when I try to access the portal. It is on a wired connection, and I have, as best I can, eliminated the router and the switch as culprits. I can still transfer files via FTP. TAPToDate also seems to connect.

EDIT: Attempted this now with no TAPs loaded; the problem is still there.

I suspect some corruption. I have used Telnet to discover a folder called /mnt/hd/SystemFiles/WebPortalFiles. I have to assume there should be some programs in there, but there is nothing other than an empty directory called MediaFiles.

Is there anything I can do about that without tossing all my configuration? Could someone with a 2460 please do me a favour, and report back on what files are in the WebPortalFiles folder?

I've read some pretty discouraging news in older posts about trying to restore the portal, but it is something I use quite a bit.
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keith_leitch

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Reply with quote  #2 
I had another thought: maybe the portal routes through a TopPro server that is no longer being maintained. Perhaps I should ask someone else to just try their portal.

I wish I could change the name of this topic.

If this is the problem, then where is all the WebPortal software? Maybe it can be set to access a server in Europe or Korea, or something.
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IanL-S

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Reply with quote  #3 
The portal routes through one or more Topfield servers located in Korea. It is possible that those servers are missing in action.

I have been unable to get access to the Topfield Korea www site for about a week - http://www.i-topfield.com. I just tried again and got the following message:

The server at http://www.i-topfield.com is taking too long to respond.

    The site could be temporarily unavailable or too busy. Try again in a few moments.
    If you are unable to load any pages, check your computer’s network connection.
    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

The Korean language site (http://www.topfield.co.kr) is still running - there is an English version but I am have difficulty accessing it.

Ian
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keith_leitch

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Reply with quote  #4 
Thanks, Ian. I think you have a 2400 or 2460; can you try the portal for me, and maybe even check that folder at some stage?
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keith_leitch

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Reply with quote  #5 
For anyone following this, it is looking like the problem is caused by a downed server. Another user is getting the same symptoms. I assume that either TopPro or Topfield in Europe are taking down their infrastructure, so there is just no more portal. I'd still be interested to hear from one or two others whether they still have access.

Bummer. It never occurred to me that I would lose SHOUTCast. I wonder if there is a way to redirect the portal browser to read from another server.
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IanL-S

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Reply with quote  #6 
The Portal for the 2400/2460/5300/5310/5320 is not part of the firmware. It is a separate download that is installed on partition 0 of the internal HDD. It may be possible to edit that program to change the settings so that it does not look to Topfield Korean www site that "hosts" the content - basically redirects to the particular on-line service. For the FT-T6000 it is part of the firmware so it would be more difficult to fix.

Ian
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keith_leitch

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Reply with quote  #7 
Reading some of your past posts, Ian, helped me determine that the problem is external to my own PVR. I appreciate your informative nature.

Part of the journey was realising that I would not see the browser software through Telnet, because it is on partition 0. Is that correct? This makes editing its settings seem an unlikely challenge; however, one might convince one's router to redirect any requests for that URL elsewhere.

You say the content for the browser is hosted by Topfield Korea; do you happen to know the exact URL or IP address for the host? This would help me confirm once and for all that the host is down, as well as try to play with some redirects. I suppose it's too much to hope that there are other hosts elsewhere in the world that would serve just as well.


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IanL-S

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Reply with quote  #8 
I did have the ip address at one stage. Managed to call up the Portal page. There are different ip addresses depending on the region. The one I found was for somewhere in Europe.

There is a screen shot on the oztoppy wiki that induces a URL - see here. The link does not work at the moment; it may not be current or it may be down. At it uses the i-topfield.com address and that server appears to be out of action that makes sense.

Ian
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IanL-S

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Reply with quote  #9 
Keith, I found a copy of the stuff from partition 0. There is an XML file which seems to have the relevant address specification. See the attached file. You will need to change the extension from *.log to *.xml.

Ian

 
Attached Files
log currentXMLData.log (100.13 KB, 12 views)

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keith_leitch

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Reply with quote  #10 
Quote:
Originally Posted by IanL-S
I did have the ip address at one stage. Managed to call up the Portal page. There are different ip addresses depending on the region. The one I found was for somewhere in Europe.

There is a screen shot on the oztoppy wiki that induces a URL - see here. The link does not work at the moment; it may not be current or it may be down. At it uses the i-topfield.com address and that server appears to be out of action that makes sense.

Ian


Right; this is kind of what I'm hoping. I want to replace the defunct URL (which I suspect will be defunct forever) with one from another country that still works. Are you saying that you once used a different, european address to call up the portal on your toppy, or are you just saying it came up in a PC browser?

Good job finding the XML file. I can't find any reference to 'tvportal,' 'portal,' or 'i-topfield' in it, though. It seems to be some cacheing for a Youtube page that someone was accessing at a particular moment. I thought you were saying that the address from the Wiki (http://tvportal.i-topfield.com/) would be somewhere in this file. Did I misunderstand?

EDIT: Maybe you were saying that the first line has all the links to the relevant YouTube searches and other links. I don't see any reference to any SHOUTcast, so I think that's all it has.

If I can change a file from Partition 0 to something that works, my understanding from your older posts is that I would have to remove the hard drive and connect it to a PC in order to replace the file. Is that right?
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IanL-S

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Reply with quote  #11 
Keith,

There may be some other information on the on partition 0; I will send you a zip file with the whole lot.

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keith_leitch

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Reply with quote  #12 
Sounds like a project. Thanks, Ian!
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IanL-S

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Reply with quote  #13 
It is on its way by PM.

I think John found the URL on the wiki; too long ago to remember. Would be April 2014 when it went live.

It may have been a message displayed on the Toppy when accessing the Portal.

Ian
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keith_leitch

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Reply with quote  #14 
Hmm...still nothing anywhere in the tree that contains the strings "tvportal," "portal," or "i-topfield". (There could be something in one of the binaries, but not configurable). There is a file in the very root that identifies your location as "Melbourne*Australia". I suppose changing that to another legal value might kick in a different URL, but it might change timezones, language settings, etc.

Some good sleuthing, but I am back to square one. Maybe I will read up on my router next; the problem is that I don't know a URL that is alternative to tvportal.i-topfield.com .

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IanL-S

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Reply with quote  #15 
Keith, one of my 2400's is misbehaving and I will be taking the HDD out in the next few days. I will create a copy of the content of partition 0 and send it to you by PM ... assuming it is different to the one I sent yesterday.

My recollection is that the TV Portal download was about 20 meg ... not sure where I got that from. It may be that the Portal Link is embedded in the firmware, which then contacts the server in Korea. Each time you go to the Portal the firmware checks for a new version.

Sorry that my thoughts are a bit disjointed. It may be possible to redirect the request to a different URL. Not sure if this can be done at the router level or not.

Ian
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